Refund policy

Returns

We accept return requests within 7 days of delivery. To be eligible, items must be unused, unopened and in their original packaging, with proof of purchase.

Every return needs our approval first. Please email info@bestcardetailingsupplies.com with your order number and the item you want to return before sending anything back. Items sent back without approval will not be accepted.

Return shipping is paid by the customer, and original shipping charges are not refundable. Approved returns may be subject to a restocking fee of up to 25%.

Items that can't be returned

Opened or used products. Chemicals, liquids and other dangerous goods (unless they arrived damaged or defective). Clearance or final-sale items.

Damaged, defective or wrong items

If your order arrives damaged, defective or wrong, contact us within 48 hours of delivery. Please include photos of the product and the packaging and a short description of the problem. We'll review it and arrange a replacement or refund.

Refunds

Once your return is received and inspected, we'll email you to let you know if it's approved. Approved refunds go back to your original payment method within 5 to 10 business days.

Questions

Email us anytime at info@bestcardetailingsupplies.com.